Frequently Asked Questions - Internal

We know that change brings questions — and we want to be as transparent as possible as we move forward together.
Change can bring a mix of emotions — excitement, curiosity, even uncertainty. That’s completely normal. What matters most is that we’re in this together. We’re committed to communicating openly, supporting one another, and making sure every team member feels informed, valued, and heard.

This page is designed to help you feel confident about what’s ahead. Below you’ll find answers to the most common questions about what this partnership means for you, your role, and the future we’re building together.

What Makes Us Great — And What We’re Keeping

Some things will never change — because they’re what make us who we are.
As Perfect Power Wash and EcoTek join forces, we’re holding fast to the values, habits, and standards that have made both teams successful. These are the strengths we’re carrying forward together:

The customer-first communication that earned EcoTek its outstanding reputation for service excellence

Thorough pre-job site assessments that prevent surprises and build trust

The attention to detail that keeps customers coming back year after year

A team-oriented culture built on safety, professionalism, and integrity

Quick, responsive follow-through — whether it’s a callback or a solution delivered on the spot

A commitment to continuous improvement and pride in a job done right

A shared focus on quality, respect, and reliability in every interaction

These principles have driven our success and will continue to guide us in the months ahead. While some systems and tools may evolve, our core — how we treat customers and each other — will stay the same.

Perfect Power Wash and EcoTek are joining forces to strengthen both teams, expand our capabilities, and create more opportunities for growth. We share the same values of quality, professionalism, and customer care. Together, we will be even better equipped to serve our customers.

For now, EcoTek will continue operating under its own name. You’ll still see the EcoTek brand on vehicles, uniforms, and customer communications. Over time, we’ll explore ways to align both brands to best serve our customers and teams — but any changes will be gradual and well-communicated.

Yes. There are no planned changes to staffing or compensation. Your role and responsibilities remain the same, and you’ll continue to work with the same managers and teammates you know.

You’ll continue reporting to the same leaders — Matt and Robert remain your primary points of contact. They’ll continue guiding day-to-day operations and communication.

No — your pay, position, and schedule remain unchanged at this time. If any updates ever occur, you’ll be informed well in advance and supported through the transition.

Good news — the partnership will allow us to introduce additional benefits, including insurance options. We’ll share full details as soon as they’re finalized and make sure you have plenty of time to review and enroll.

Nothing about your day-to-day work, systems, or routines will change during the remainder of the season. The focus right now is keeping operations steady. We’ll review any updates or integration steps together once the offseason begins.

Weeks 1-4: Regular schedule continues; crush Holiday Light season!

Weeks 5-8: Meet new PPW contacts; collaborate to share expertise, align best practices, and resources

Weeks 9-12: Intro to new tools and processes, early-win celebration; prep for Power Washing season!

Our goal is to build on what already works. Both teams share a commitment to great service, teamwork, and doing what’s right for customers. That won’t change. You’ll continue to see familiar faces and leadership — just with a larger support network behind you.

Initially, no. You’ll keep using the same systems, processes, and tools you use today. As our teams begin to integrate, we’ll provide plenty of notice and training for any new systems.

The message is simple: “EcoTek is joining forces with Perfect Power Wash to bring even more resources, support, and expertise to our customers — with the same great team and service they know.”

Customers won’t see any immediate changes to pricing, service quality, or familiar team members.

If a customer asks whether we’ll still service their home or business: “Absolutely — nothing changes about your service. You’ll see the same faces and get the same quality work you expect.”

If a customer asks if prices are going up: “No, there are no pricing changes. All of our existing services and rates remain the same.”

If a customer mentions they saw something online about the change: “Yes, EcoTek is now part of the Perfect Power Wash family. It’s a great thing — we now have even more support behind us to take care of you.”

If a customer asks why the change happened: “This partnership helps us grow and serve more customers without losing what makes EcoTek special — the care, quality, and personal touch you’ve always experienced.”

For now, keep following EcoTek’s current processes and procedures.

We’ll review systems together during the offseason and make sure any future changes come with full training and communication before rollout.

Use your current tools and processes — nothing changes yet.
If there’s a resource gap that’s affecting your work, notify Matt or Robert so we can evaluate it and find a solution through PPW’s support network.

This partnership opens new doors for training, advancement, and career development. With Perfect Power Wash’s expanded network and support systems, there will be even more ways to grow and succeed here.

Success starts with stability. Over the coming months, our focus is on maintaining the same high standards that have defined both EcoTek and Perfect Power Wash from day one — safety, quality, and customer satisfaction.

Here’s how we’ll measure success:

  • Consistency in service quality: Jobs completed safely, professionally, and to customer expectations.

  • Team engagement: Open communication, collaboration, and willingness to share ideas as we integrate.

  • Customer feedback: Positive reviews, repeat business, and continued loyalty from existing customers.

  • Operational continuity: Staying on schedule, keeping crews equipped, and avoiding disruptions during the busy season.

There are no new performance targets or expectations being introduced during this phase. The goal is simple — keep doing what’s working, strengthen the systems that support it, and build a foundation for long-term growth together.

Start with Matt or Robert — they’ll have the most relevant information. You can also email ecotek@perfectpowerwash.com with any questions. No concern is too small; we want you to feel confident about what’s ahead.

Start by asking your manager — they’ll be your best first resource for day-to-day questions. But if you ever need more information or want to reach out directly, you have access to us too. ecotek@perfectpowerwash.com That inbox goes straight to the Perfect Power Wash leadership team, and we’ll make sure your questions get answered quickly and clearly.

We want to hear from you. You can share questions, ideas, or concerns at any time through your manager or directly with us at ecotek@perfectpowerwash.com 

In the coming weeks, you’ll start to see small ways our teams collaborate — from shared resources to new training opportunities. Our priority is to make this transition smooth, respectful, and beneficial for everyone involved.

We’ll continue to keep you informed every step of the way.

Holiday Light Installation

Make your home or business shine this holiday season with Perfect Power Wash’s professional Holiday Light Installation! Let us handle the hard work while you enjoy the festive glow. Contact us today for a free quote and get ready to impress your neighbors with a stunning display!

View Holiday Light Installation