Frequently Asked Questions
General
How often should I have my house washed?
We recommend having your house washed at least once per year. This provides consistent protection from harmful algae, mold, and other contaminants.
What is an Annual Membership Program?
Our Annual Membership Program provides you with an effortless solution to protect your home year after year. This way, you can worry about other things while we keep your home looking perfect.
How long does power washing take?
Each job is unique. The time it takes to complete is dependent on many factors, such as the size of the surface and the amount of buildup. Rest assured, our technicians will work on your property until they deliver the best results possible.
How much does power washing cost?
Our services are priced based on several factors, such as square footage, the scope of service, and job materials being used. We provide quotes and schedule service all over the phone. No in-person estimates are needed.
How does Perfect Power Wash give quotes over the phone?
Our experts ask a few questions and measure your property using state-of-the-art satellite measuring technology. This gives us precise square footage so that we can provide the most accurate quote possible.
Are Perfect Power Wash’s services safe for plants, animals, and the environment?
Yes, our cleansers are 100% biodegradable and our process is 100% safe for plants and animals.
Can you clean the inside of my garage?
Our process is designed for outdoor surfaces only.
Does power washing increase the value of my property?
Yes, absolutely! Washing the exterior of your home can add up to $15,000 to the sale price, according to the National Association of Realtors.
Day of Service
Do I need to be home for my services?
No. For your convenience, you do not need to be home. All we ask is that you close your windows and doors on your service date and provide access to a working water spigot.
What time will Perfect Power Wash arrive at my home?
It’s not possible to give you an accurate time of arrival. Each technician does several jobs a day, and each job is unique. This is why we do not require you to be home for our service. Feel free to go out and enjoy your day.
How will I know when my technician is on the way?
You will receive an automated text and email when the technician is en route to your home.
Does Perfect Power Wash use my water?
Yes, we do require access to a working water spigot on the outside of the house.
I use a well for water. Is Perfect Power Wash able to accommodate?
Yes, we can. Many of our customers use a well for their water supply. When our team arrives, they check the well to make sure it can handle our process. If there are any issues, we will notify you immediately.
What happens if it rains on my day of service?
Our team works in the wind and rain. If the weather is too extreme, our technicians will reach out regarding rescheduling the service.
Service Specific
Will your house wash remove the “green stuff” from my siding?
Yes, it will. The “green stuff” you see on your siding is a form of algae that affects thousands of homes each year. Our process is designed to safely eliminate not only algae from your siding, but also mold, dirt, grime, and other contaminants.
What is a house wash?
A house wash utilizes a soft wash process that combines safe pressure with biodegradable cleansers to remove dirt, mildew, algae, and other contaminants from your home’s exterior.
Does Perfect Power Wash clean windows?
The exterior of your windows is soaped and rinsed during our house washing process. However, we do not squeegee or dry them by hand.
Does Perfect Power Wash clean brick surfaces?
Yes, absolutely! We have a safe and effective process for cleaning brick surfaces.
Does Perfect Power Wash clean out gutters?
No, our process is not designed to clean out gutters. During our house wash, we soap and rinse the exterior of your gutters but do not physically remove debris from the inside.
What are the dark streaks on my roof?
The black streaks on your roof are an infestation known as Gloeocapsa Magma. This algae eats away at the limestone filler in your shingles, leaving behind a dark residue. Our roof treatment is designed to remove these black streaks and neutralize the infestation at its roots.
What is a roof treatment?
It is NEVER recommended to ‘power wash’ a roof. Therefore, we perform what is called a “roof treatment,” where we apply a specialized algaecide designed to eliminate moss, lichens, and black streaks. This is performed at a very low pressure to avoid structural damage, providing the best results possible for your home.
Will you remove debris from my roof?
We perform a “roof treatment” that eliminates harmful living organisms that grow on the roof. This process is not designed to remove any debris from the roof.
Do you remove moss from my roof?
It is not recommended to physically remove moss from your roof at the time of service. However, the good news is that our roof treatment neutralizes moss and lichens at their roots. This allows them to fall off the roof over time naturally.
How long will it take moss to fall off my roof after a roof treatment?
The length of time it takes them to fall off naturally is dependent on the depth to which their roots were embedded. For this reason, we offer a one-year warranty on our roof treatment that starts on the date of your original service.
What is a concrete wash & seal?
A concrete wash and seal process uses safe pressure to extract dirt and grime from your concrete surfaces. Our siloxane sealer penetrates the surface and soaks into the pores of concrete, strengthening it from the inside out. This helps protect against cracking and chipping from seasonal freeze/thaw cycles.
What types of concrete does Perfect Power Wash seal?
Our sealer is designed for regularly poured concrete. Our penetrating sealer is not designed for stamped concrete because it is not porous. However, we do wash stamped concrete.
What type of sealer does Perfect Power Wash use?
We use a premium siloxane-silane mixture that is expertly designed to penetrate the surface and help protect your concrete from cracking, chipping, and pitting.
Will the sealer make my concrete slippery?
No, we use a premium sealer that soaks into the concrete and protects it from within. Because of this, your concrete will not become slippery, nor will it change in physical appearance after our sealer is applied.
Will Perfect Power Wash remove oil/rust stains or tire marks from my driveway?
No. These stains may lighten up in color, but our process is not designed to remove oil/rust stains or inorganic marks.
Will Perfect Power Wash remove leaf/berry marks from my concrete?
While we may be able to lighten some of these marks up, our process cannot safely remove organic marks. The good news, however, is that these organic marks go away fully on their own over a short period of time.
Payment / Billing
Do you have a guarantee?
Yes, we do! At Perfect Power Wash, we guarantee to deliver the best results possible for your property using our safe and effective processes, or your money back!
How can I pay for my power washing services?
You will need to place a credit or debit card on file during the scheduling process. You will not be billed until after the job is complete. We accept all major credit cards.
Will I be charged when I schedule my service?
No. Your card is not charged until the day after service is completed.